Business Continuity, Flood Information & Emergency Planning for Your Business

Following the recent flooding in Wales we have compiled some sources of information on business continuity, floods and emergency planning.

 

The Environment Agency's National Flood Helpline is the first point of contact for flood information on Tel: 0845 988 1188. The website provides details of all flood warnings in Wales. Visit the Environment Agency website.

 

The Association of British Insurers and The National Flood Forum have produced a guide to repairing a home or business after a flood, along with how to limit damage and distruption in future. Download the guide (pdf). 


 

INFORMATION & CONTACTS IN YOUR LOCAL AREA

 

All local authorities are now required to provide information on emergency planning and business continuity. Each area has a local contact and website:

 

 

-  Anglesey - Emergency Planning Service, Isle of Anglesey County Council, Council Offices, Llangefni, Conwy LL77 7TW Tel: 01248 752875 (Monday - Friday 9am-5pm) Email: alan.williams@anglesey.gov.uk / Anglesey Emergency Planning website

 


-  Blaenau Gwent - Emergency Planning Team, Abertillery District Office, Mitre Street, Abertillery NP13 1AE Tel: 01495 355081 Email: emergency.planning@blaenau-gwent.gov.uk - Blaenau Gwent Emergency Planning / Blaenau Gwent Business Continuity / Blaenau Gwent Severe Weather

 

 

-  Bridgend - Resilience, Bridgend County Borough Council, 3rd Floor, Civic Offices, Angel Street, Bridgend CF31 4WB Tel: 01656 643300 / Emergency out of hours - Tel: 01656 643643 Visit the website for information on: Bridgend Resilience Website / Bridgend Flooding information & updates / Bridgend Business Continuity

 

-  Caerphilly - Emergency Planning, Penallta House, Tredomen Park, Ystrad Mynach, Hengoed CF83 7PG Tel: 01443 864425 Email: emergencyplanning@caerphilly.gov.uk / Caerphilly Emergency Planning / Caerphilly Flooding / Caerphilly Severe Weather / Caerphilly Business Continuity

 


-  Cardiff - Cardiff Emergency Management Unit, Room 151, City Hall, Cardiff CF10 3ND Tel: 029 2087 1838 Email: emergencymanagement@cardiff.gov.uk / Cardiff Emergency Management Unit website / New web portal Cardiff Business Continuity Management

 

 

-  Carmarthenshire - Carmarthenshire Emergency Planning section / Carmarthenshire Flooding information

 

 

-  Ceredigion - Civil Contingencies Unit, Ceredigion County Council, County Hall, Market Street, Aberaeron SA46 0AT Tel: 01545 572432 emergency.planning@ceredigion.gov.uk / Ceredigion Civil Contingencies Unit website / Ceredigion Business Continuity Management / Ceredigion Emergency Contact numbers

 

 

-  Conwy - Emergency Planning - Jonathan Williams, Emergency Planning Officer, Conwy County Borough Council, Bodlondeb, Conwy LL32 8DU Tel: 01492 576099 emergency.planning@conwy.gov.uk / Emergency Planning website / Conwy flood information / information for Conwy businesses

 

 

-  Denbighshire - (emergency planning is run joint with Flintshire County Council) - Joint Emergency Planning Unit, County Hall, Mold, Flintshire CH7 6NG Tel: 01352 702154 Email: emergency.planning@denbighshire.gov.uk / Denbighshire Emergency Planning Unit / How to Plan for an Emergency section


 

-  Flintshire - Flood Defence, Flintshire County Council, County Hall, Mold, Flintshire CH7 6NG Tel: 01352 704717 - Flintshire How to Plan for a Business Emergency website

 

 

-  Gwynedd - Emergency Planning Unit, Council Offices, Gwynedd Council, Caernarfon, Gwynedd LL55 1SH Tel: 01286 679382 Email: argyfwng@gwynedd.gov.uk / Planning for an Emergency Information for Gwynedd Businesses

 

 

-  Merthyr Tydfil - The Civil Contingencies & Emergency Planning Unit, Tel: 01685 725162 Email: epo@merthyr.gov.uk / Merthyr Tydfil Emergency Planning Unit website including dealing with severe weather and business continuity.

 

 

-  Monmouthshire - Emergency Planning Service Tel: 01633 644091 Outside Office Hours 24hr Control Centre 01594 836833 Email: emergencyplanning@monmouthshire.gov.uk / Monmouthshire Emergency Planning website / Monmouthshire Business continuity advice -  including good practice guidelines / Monmouthshire Business Continuity Management - Tel: 01633 644870 Email: michaelpowell@monmouthshire.gov.uk

 

 

-  Neath Port Talbot - Joint Resilience Unit with Swansea - Tel: 01792 637422 Email: jepu@swansea.gov.uk / Swansea Resilience website / Swansea Business Continuity

 

 

-  Newport - Civil Contingencies Unit, Newport City Council, Civic Centre, Newport NP20 4UR Tel: 01633 656656 Email: civil.contingencies@newport.gov.uk / Newport Civil Contingencies Unit / Advice for Newport businesses

 


-  Pembrokeshire -  Emergency Planning Unit, Pembrokeshire County Council, unit 26 Thornton Business Park, Milford Haven, Pembrokeshire SA73 2RR Tel: 01437 775586 emergency.planning.unit@pembrokeshire.gov.uk / Pembrokeshire Emergency Planning /  Pembrokeshire Business Continuity Management / or contact Paul Eades, Risk Manager on Tel: 01437 776291 / Pembrokeshire Flood information

 


-  Powys - Emergency Planning 24hr Duty Room (including flood / severe weather warnings) - Tel: 0845 054 4847 / Powys Emergency Planning website

 

-  Rhondda Cynon Taff - Emergency Planning, Municipal Offices, Llewellyn Street, Pentre CF41 7BT Tel: 01443 432999 / Out of Ours Duty Officer via Carelink: 01685 876831 / Rhondda Cynon Taff Emergency Planning website / Rhondda Cynon Taff Busines Continuity / Rhondda Cynon Taff Flooding

 


-  Swansea - Joint Resilience Unit (JRU) Tel: 01792 637420 Email: resilience@swansea.gov.uk / Swansea Resilience website including emergency planning, business continuity promotion, risk assessment, topic issues, severe weather and forthcoming events / Swansea flood & severe weather warnings


-  Torfaen - Emergency Management Service, Torfaen County Borough Council, Civic Centre, Pontypool NP4 6YB Tel: 01495 762200 / Torfaen Emergency Management website / Torfaen Business Continuity - including a business continuity management toolkit, and an advice leaflet for commercial & voluntary organisations

 


-  Vale of Glamorgan - Emergency Planning Unit Email: planning@valeofglamorgan.gov.uk / Vale of Glamorgan Emergency Planning website / Vale of Glamorgan Business continuity

 

 

-  Wrexham - Emergency Management Team, Wrexham County Borough Council, Planning Department, Lambpit Street, Wrexham LL11 1AR Tel: 01978 292023 Email: emergencyplanning@wrexham.gov.uk / Wrexham Emergency Management website