Assessing Current Performance

All businesses need to monitor cash-flow and profitability, as well as understanding the ‘key performance indicators’ that drive the business.

We've found these resources that may help:
Benchmarking (BHP) (PDF, 158.73KB) (Yn agnor mewn ffenestr newyop)
Key Performance Indicators (BHP)PDF,152.49KB) (Yn agnor mewn ffenestr newyop)
QCD: Measuring Manufacturing Performance (Business Link) (Yn agnor mewn ffenestr newyop)
Quality Management Principles (ISO) (Yn agnor mewn ffenestr newyop)

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We’ve found the following contacts that could help you:
British Quality Foundation
British Standards Institute
Chartered Quality Institute
Investors in Excellence Wales
Wales Quality Centre

We've found these resources that may help: